Get answers to common questions about shopping on Belloxpress
Answer: You can track your order by visiting your Order History and checking the latest status updates.
Answer: We accept Mobile Money, Visa, and MasterCard payments securely through Paystack.
Answer: Orders are processed within 1–3 business days. Delivery times vary by location, but most orders within Ghana are delivered within 3–5 business days.
Answer: Yes. You can return items within 7 days of delivery if they are unused and in their original packaging. Please see our Returns Policy for full details.
Answer: You can reach us by email at support@belloxpress.com or call us at +233 123 456 789.
Answer: Orders above GHS 500 qualify for free delivery within Accra. A small delivery fee applies for orders below that amount or deliveries outside Accra.
Answer: You can browse without an account, but you need to create one to place an order. Creating an account helps you track orders, and enjoy faster checkouts.
Answer: Simply enter your promo code during checkout on the payment page. The discount will be applied automatically if valid.
Answer: We sincerely apologize! Please contact our support team immediately via email or phone, and we'll arrange for a replacement or refund as soon as possible.
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