Introduction

Welcome to BelloXpress. We are committed to protecting your privacy and ensuring a secure shopping experience. This Privacy Policy outlines the types of personal data we collect and how we use, store, and share that information.

1. Information We Collect

We collect the following personal information from you when you use our services:

• Full Name
• Email Address
• Phone Number
• Delivery Address
• Order History

2. How We Use Your Information

Your personal data is used for the following purposes:

• To process orders and deliver products.
• To communicate with customers (e.g., order updates, customer support).
• To send promotional emails or newsletters (optional).
• To improve services (e.g., enhancing the website or shopping experience).

3. Payment Processing

We use Paystack to process payments securely. We do not store any payment card details on our servers. Paystack handles all payment transactions and ensures your information is securely processed.

4. How We Share Your Information

We do not share your personal information with third parties, except for essential services such as:

• Paystack for payment processing.
• Delivery Partners for fulfilling your orders.

5. Your Rights

You have the right to:

• Request access to the personal data we hold about you.
• Update or correct any inaccuracies in your personal data.
• Request the deletion of your personal data, subject to certain legal obligations.

If you wish to exercise any of these rights, please contact us at support@belloxpress.com or +233 (0)54 627 7709.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations.

7. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and the updated policy will be effective immediately upon posting.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please feel free to contact us at:

Email: support@belloxpress.com

Phone: +233 (0)54 627 7709